Alpenroyal Swiss Quality Zermatt Hotel

3920 Zermatt , Zermatt, Switzerland, 3920  show map
 3 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Alpenroyal Swiss Quality Zermatt Hotel

Wi-Fi
Parking

No parking

Luggage storage
24-hour
Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Shuttle

Paid city shuttle

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Turkish bath

Spa center

Overview

Alpenroyal Swiss Quality Zermatt Hotel is placed in the center of Zermatt and offers a fantastic view over the mountain.

The hotel is 5 minutes' walk away from Pollux, Mountaineers' cemetery and Sunnegga Paradise. Set within a 10-minute walking distance from Zermatt city center.

Zermatt is 10.9 km from the hotel and Zermatt-Matterhorn Ski Resort is about 2.7 km away.

A 10-minute walk from Zermatt railway train station. There is Lugano airport at a 90 km distance.

Rooms

The property comprises 30 comfortable rooms appointed with TV, heating, a dressing room, a laptop safe and a balcony. Guests will enjoy a view of Matterhorn Mountain from their rooms. Bathrooms are fitted with a shower, a hairdryer and free toiletries.

Eat & Drink

The property stands close to a bus stop and just about 100 meters from the diner Restaurant Chez Heini.

Services

A meeting room, a business center and a photocopier are also offered at the hotel.

Relax

Guests will relax indulging in steam baths and Turkish bath. Lawn tennis, snow skiing and mini golf are provided on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of rooms:   30.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • Limited time reception
  • Front desk
  • No pets allowed
  • Luggage storage
  • Ski to door
  • Ski storage
  • Elevator
  • Fireplace
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Ski school
  • Hiking
  • Tennis court
  • Driving range
  • Billiards/ Pool tables
  • Table tennis
  • Mini golf

Services

  • Paid city shuttle
  • Self-service laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Bell staff/Porter

Dining facilities

  • Bed and breakfast
  • Restaurant buffet
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Business services
  • Fax/Photocopying

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Animation team
  • Sun terrace
  • Spa center
  • Sauna
  • Turkish bath
  • Jacuzzi

Room view

  • Mountain view

Room facilities

  • Heating
  • Paid in-room safe
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer

Media

  • Television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out 08:00-11:00 FREE

Children and extra beds

One child
Extra bed FREE
There are no extra beds provided in a room. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

How to reach hotel

hotel Alpenroyal Swiss Quality Zermatt Hotel Zermatt location
Show big map »

Hotel Address:

3920 Zermatt , Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    2300 ft
Airports
Train Stations
  • Zermatt railway station
    2000 ft
  • Train Stations
    400 ft
  • Bus stop
    7.1 mi
Restaurants
  • Restaurant Chez Heini
    300 ft
  • Walliserstube Zermatt (cuisine: Swiss)
    400 ft
Ski areas
  • Pollux
    1700 ft
  • Zermatt-Matterhorn Ski Resort
    1.7 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until 08:00-11:00 
  • Number of rooms:
    30

Rooms and availability

Alpenroyal Swiss Quality Zermatt Hotel Location

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What's nearby

Popular areas

  • City Center2000 ft

Places of interest

  • Mountaineers' cemetery2700 ft
  • Gemeindeverwaltung2700 ft
  • Matterhorn Express4300 ft
  • Zermatt - Furi4300 ft
  • Matterhorn glacier paradise4300 ft
  • Furi - Riffelberg1.9 mi
  • Furi - Trockener Steg1.9 mi
  • Riffelberg - Gifthittli2.1 mi
  • Gorner Ridge3.0 mi

Train stations

  • Zermatt railway station1700 ft

Convention centers

  • Vernissage Centre Culturel2000 ft

Amusement

  • FIZ Fun In Zermatt AG2300 ft

Museums

  • Matterhorn Museum2700 ft

Golf courses and Country clubs

  • Matterhorn Golf club1700 ft

Ski Areas

  • Ski Lift Zermatt - Furi4300 ft

Local attractions

  • Zermatt Fun5000 ft
    CP 281, Zermatt
  • Matterhorn Glacier Paradise4.0 mi
    Zermatt 3920Switzerland
  • Klein Matterhorn6.0 mi
    Switzerland
  • The Matterhorn3.1 mi
    ZermattSwitzerland
  • Breithorn5.7 mi
    ZermattSwitzerland

Near the hotel

  • Sunnegga Paradise600 ft
  • Stoked Swiss Ski and Snowboard School2600 ft
    Bahnhofstrasse 72, Zermatt
  • Pollux1700 ft
    ZermattSwitzerland
  • Matterhorn Museum2800 ft
    Kirchplatz, Zermatt

Restaurants nearby

  • Restaurant Chez Heini300 ft

    Address: Wiestystrasse 45
    Phone: 0041279671630

    83% likes this, based on 130 reviews
    Price Range: USD 25 - USD 100

  • La Caleche300 ft

    Address: Gryfelblatte 4

    95% likes this, based on 23 reviews
    Cuisine: International

  • CERVO Restaurant800 ft

    Address: Riedweg 156
    Phone: +41279681212

    72% likes this, based on 128 reviews
    Cuisine: European, Swiss
    Price Range: USD 1 - USD 47

  • Walliserstube Zermatt400 ft

    Address: Gryfelblatte 2
    Phone: +41(0)27 9671151

    79% likes this, based on 102 reviews
    Cuisine: Swiss
    Price Range: USD 21 - USD 50

  • Buffet Bar Sunnegga400 ft

    Address: Sunnegga 2300m
    Phone: (0)27 967 30 46

    Cuisine: Swiss

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until 08:00-11:00 
  • Number of rooms:
    30
Hotels nearby
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0.6 km
Alex Hotel Zermatt
4 stars
0.6 km
Hotel Derby
3 stars
0.6 km
Hotel Ambiance
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Hotel Daniela
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Simi Hotel Zermatt
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Cities nearby

Alpenroyal Swiss Quality Zermatt Hotel Reviews

Guest reviews are submitted by our customers after their stay at Alpenroyal Swiss Quality Zermatt Hotel

Average guest rating

7.4out of 10
Very good
Based on 50 reviews

Guest reviews

  • Single
    9.6

    Hotel Staffs are very nice and helpful.The room is cozy with spectacular view of the Matterhorn.The walking way in the tunnel leading to the lift is quite scary but it's cool anyway 555

  • Couple
    8.8

    Staff were extremely friendly and made you feel right at home. Room was spacious and had a great view. Breakfast was plentyful. Hotel had a lot of charm to it.

    Can't fault the hotel, but tea and coffee facilities in room would have been nice.

  • Older travelers
    9.2

    The Alpenroyal is built high on the western slopes of Zermatt. Our room had a spectacular uninterrupted view of the Matterhorn. The room was big, the beds comfortable and the bathroom well equipped. The meals we had there while not gourmet, were tasty, of good size and not excessively priced. We used and enjoyed the sauna, spa bath and heated indoor pool (also with a good view!) The staff were very friendly and helpful. We thoroughly enjoyed our stay.

  • Older travelers
    9.2

    Lovely room with double aspect views and veranda overlooking town and mountains. Could lie in bed and look at the Matterhorn (if it hadn't been obscured in cloud!) Lift to valley level was very handy.

  • Couple
    8.2

    Lovely, charming family-run hotel in a stunning location in Zermatt that's quiet and literally above it all on a hillside high above town (but accessible by an elevator & minutes from attractions). The hotel has a warm atmosphere and typical Swiss decor. We were given one of the best rooms in the house, with great Matterhorn views. Just spectacular. The pool and jacuzzi were a real added bonus -- especially after long hikes. They added immensely to our experience. The demi-pension option is good value for money; it was relaxing to come back each night to have a meal "waiting" without having to order or choose. The restaurant servers really worked hard to please, too. It was a relaxing, romantic getaway -- just as we'd hoped.

    While we loved our time at the Alpenroyal, it was expensive, especially for off-season. While rooms are nice and clean, they are a bit dated and not luxurious. There was no safe in the room, no extra towels, or anything beyond basic amenities. One lamp was broken. If you want a robe, you have to rent one for 15CHF(about 10 Euros, $12). While this is good for the environment, when you're paying almost 275 CHF for a room, it feels stingy. A few small changes would really elevate the standard and experience. That said, I had a great time & would likely return.

  • Family with children
    10.0

    The hotel is located high on the hill above Zermatt and has an amazing view off the balcony. The hike would normally be extreme to get to the hotel, but they have arranged with the hotel across the street to use the cave/elevator combination that makes it easy to get to. The cave entrance is right above the Funicular entrance. The waiters at the breakfast spoke seven languages and were very helpful. The views of the Matterhorn off the deck were life-memory-creating.

    Expensive, but you get what you pay for.

  • Family with children
    9.6

    We were family of 3 ,daughter 11 yrs old. Initially there was some confusion regarding our booking .we realised later it was our fault. But nevertheless the lady at the counter provided us extra cot for our daughter free of charge thou we had not asked for it. We did not expect this good gesture. We had also arrived post lunch time but Miguel, the portugese guy at the hotel rustled up a good meal for us in no time and during our stay here we saw that Miguel was a real asset to this hotel with his positive vibes and customer friendly ways. He was funny too! The hotel room was real good, cozy ,spacious and the best thing was the breathtaking view of Matterhorn. U can see it from yr bed / pillow view. Amazing. Location is great. Easily accessible to zermatt centre within 2-3 min walk

  • Couple
    10.0

    THe hotel staff were very welcoming, the location was great as was the food, couldn't fault it. We had a perfect stay.

  • Couple
    7.0

    It was a fair price for Zermatt, great view and great breakfast. Rooms were clean and the staff was very kind.

  • Older travelers
    7.8

    - Superb view - Easy access to city center - Easy access to Sunnega and Gornergrat lifts/bahn - Good breakfast - Friendly staff

    - Room was a bit too hot

  • Older travelers
    8.8

    Position and view from the room and internet wireless in the rooms too

    Nothing in particular

  • Couple
    7.0

    Great location, near of Sunnegga skilift, hot tube&sauna, breakfast was really good and stuff were very friendly. Free hotel-shuttle.

    Little bit expensive, skiroom wasn't locked, our room was quite moist and had some mold in the roof cause there wasn't any other air ventilation than windows.

  • Couple
    8.8

    We enjoyed very much our stayed at Alpenroyal Hotel! The staff are friendly and polite...we felt like being at "home". The views from the hotel are beautiful. The breakfast is simple and healthy options to choose (nothing special). We had once dinner and the food was delicious.

    As a animal lover I didnt like the bar seats made of cow skin :(

  • Group of friends
    10.0

    Very easy to access, nice location, nice view to the mountains, very friendly and helpful staff, nice breakfast, free wifi, they offer ski passes at the reception (and you avoid the queues), comfortable beds, comfortable spa. I would definitely return!

  • Older travelers
    9.6

    Excellent location, stunning view (from our room and the restaurant) to the Matterhorn, very pleasant interior design (traditional), rich breakfast buffet.

How to reach hotel

hotel Alpenroyal Swiss Quality Zermatt Hotel Zermatt location
Show big map »

Hotel Address:

3920 Zermatt , Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    2300 ft
Airports
Train Stations
  • Zermatt railway station
    2000 ft
  • Train Stations
    400 ft
  • Bus stop
    7.1 mi
Restaurants
  • Restaurant Chez Heini
    300 ft
  • Walliserstube Zermatt (cuisine: Swiss)
    400 ft
Ski areas
  • Pollux
    1700 ft
  • Zermatt-Matterhorn Ski Resort
    1.7 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until 08:00-11:00 
  • Number of rooms:
    30